Case Study 1: You are the District Collector of a district prone to natural disasters, particularly floods. Recently, your district was hit by severe flooding, leading to extensive damage to property and loss of lives. As the situation unfolds, you receive a call from a local MLA who is pressuring you to prioritize relief efforts in his constituency, even though the damage there is not as severe as in other areas. Simultaneously, you are dealing with emotionally charged citizens, overwhelmed rescue teams, and a lack of resources. The media is also criticizing the administration’s response, further heightening tensions. Questions: 1. How would you use emotional intelligence to manage the MLA’s request and ensure that relief efforts are distributed equitably across the district? 2. How can emotional intelligence help you in dealing with the emotionally distressed citizens and the rescue teams under pressure? 3. Discuss the role of empathy and compassion in handling the criticism from the media while ensuring that your decisions are not influenced by external pressure. (250 words, 20 Marks)