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Day 62 Mains Questions – Ace Answer Writing Program

Paper – General Studies IV

Subject – Case studies

Sub-Topic – Case Study on Emotional Intelligence.

Click on the question to answer it:-

Case Study 1: You are the District Collector of a district prone to natural disasters, particularly floods. Recently, your district was hit by severe flooding, leading to extensive damage to property and loss of lives. As the situation unfolds, you receive a call from a local MLA who is pressuring you to prioritize relief efforts in his constituency, even though the damage there is not as severe as in other areas. Simultaneously, you are dealing with emotionally charged citizens, overwhelmed rescue teams, and a lack of resources. The media is also criticizing the administration’s response, further heightening tensions. Questions: 1. How would you use emotional intelligence to manage the MLA’s request and ensure that relief efforts are distributed equitably across the district? 2. How can emotional intelligence help you in dealing with the emotionally distressed citizens and the rescue teams under pressure? 3. Discuss the role of empathy and compassion in handling the criticism from the media while ensuring that your decisions are not influenced by external pressure. (250 words, 20 Marks)

Case Study 2: You are the head of a public health department in a state that is experiencing a severe outbreak of a contagious disease. Your team is working tirelessly, but the situation is exacerbated by misinformation spreading on social media, leading to panic among the public. Some of your team members are becoming demotivated due to the overwhelming workload and public criticism. At the same time, you receive a lucrative job offer from a private hospital, which comes with significantly better financial rewards, but accepting it would mean leaving your team in the middle of the crisis. Questions: 1. Analyze the situation using the principles of emotional intelligence. How would you address the demotivation among your team members and restore their morale? 2. How should you approach the misinformation issue on social media using emotional intelligence, while ensuring the public remains calm and well-informed? 3. How would emotional intelligence guide your decision-making process regarding the job offer, considering the ethical implications of leaving your current role during a crisis? (250 words, 20 Marks)

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